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General Conditions

OUR FARES INCLUDE:
Everything stipulated in each program.
All lodgings are with private bath room and include continental breakfast.
Excursions are done with English-Spanish guides and transportation according to regular services on exclusive buses for tourists.

OUR FARES DO NOT INCLUDE:
Unspecified services in programs, tips; any kind of extras in hotels, off region air tickets, excess baggage, airport taxes, medical expenses, travel insurance.

FARES:
Our fares do not include taxes; it has exemption tax for foreigners in all our hotels and they may be changed without previous warning.
Fares listed are by person, in USA dollars, taking as a reference exchange rate to Chilean pesos according to national airlines rates.

WAY OF PAYMENT:
All services are taken as officially booked at the time of the prepayment respective request, and they willl be given previous payment of the whole of the services 30 days ahead of passengers’ arrival. If not so these services shall be taken as cancelled.

ANNULMENTS:
Refunds shall be make according to each hotel or operators policies. When making the annulment, a US$100 discount will be made as a prepayment for communications and office expenses.

COMPLAINTS:
Complaints after ten (10) days of given services shall not be accepted.

OBSERVATIONS:
AVENTOUR does not take responsibility by loss of passengers’ baggage, neither for the stoppage of any regular excursion due to climatic or operative reasons, making in this case the refund of respective prepayment, according to general terms of each service rendered.

AVENTOUR declares that acts only as an intermediary between travelers and institutions or persons that render itinerary services, therefore AV ENTOUR takes no responsibility by deficiencies they might perform as for accidents, delays or irregularities that may come out in doing the programs.